WhiteTreeStore.com Copyright and Intellectual Property Policy
At WhiteTreeStore.com, we respect the intellectual property rights of creators, artists, photographers, manufacturers, licensors, copyright owners, and other rights holders. We expect users, customers, suppliers, and other parties interacting with our website to respect those rights as well.
WhiteTreeStore.com has adopted this Copyright and DMCA Policy to explain how we respond to allegations that copyrighted material appearing on, linked from, or otherwise made available through our website may infringe the rights of another party.
Where applicable, we intend to respond to valid copyright infringement notifications in accordance with the Digital Millennium Copyright Act of 1998 (“DMCA”), 17 U.S.C. § 512, and other applicable intellectual property laws.
This policy is intended to provide copyright owners and their authorized representatives with a clear process for contacting us regarding potentially infringing material.
Reporting Copyright Infringement
If you believe that copyrighted material owned or controlled by you has been reproduced, displayed, distributed, or otherwise made available through WhiteTreeStore.com in a manner that constitutes copyright infringement, you may submit a written notification to us.
For a notification of claimed infringement to substantially comply with the DMCA, it should include the information required by 17 U.S.C. § 512(c)(3).
Your notice should contain:
- A physical or electronic signature of the copyright owner or a person authorized to act on behalf of the owner.
- Identification of the copyrighted work claimed to have been infringed.
- If multiple copyrighted works are covered by a single notification, a representative list of those works may be provided where permitted.
- Identification of the material that you claim is infringing, or is the subject of infringing activity, together with information reasonably sufficient for us to locate the material.
- Where possible, please provide the exact URL or URLs on WhiteTreeStore.com where the disputed material appears.
- Your full name and appropriate contact information, including an email address, telephone number, and mailing address where reasonably applicable.
- A statement that you have a good-faith belief that the use of the material complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information contained in your notification is accurate.
- A statement, made under penalty of perjury, that you are the copyright owner or that you are authorized to act on behalf of the owner of an exclusive right allegedly infringed.
Providing complete and accurate information will help us review your complaint efficiently.
Where to Send a Copyright Notice
Copyright infringement notices concerning material appearing on WhiteTreeStore.com should be sent to:
WhiteTreeStore.com Copyright Department
Email: info@whitetreestore.com
You may also contact us through the contact form available on WhiteTreeStore.com, although email is recommended for copyright-related notices because it creates a clearer written record of the communication.
If WhiteTreeStore.com formally relies upon a DMCA safe-harbor provision that requires designation of an agent, U.S. law requires the service provider to designate a DMCA agent and make that agent's contact information publicly available. The U.S. Copyright Office maintains the official DMCA Designated Agent Directory.
Accordingly, businesses seeking formal DMCA safe-harbor protection should ensure that any required designated-agent registration is properly maintained rather than relying solely on a website policy page.
Information That Helps Us Review a Claim
Although not always legally required, including the following information can significantly help us evaluate your notice:
- the exact product or webpage involved;
- screenshots identifying the disputed material;
- the URL of the original copyrighted work;
- copyright registration information, if applicable;
- details identifying the copyright owner;
- an explanation of which portion of the webpage you believe infringes your rights;
- whether your objection concerns a photograph, product image, written description, illustration, video, logo, or other work; and
- any relevant licensing or authorization information.
Please avoid submitting broad notices that do not identify specific allegedly infringing material.
Review of Copyright Complaints
Upon receiving a copyright complaint, WhiteTreeStore.com may review the notice to determine whether it contains sufficient information to identify the disputed material and evaluate the allegation.
Depending on the circumstances, we may:
- temporarily disable access to disputed material;
- remove the disputed material;
- request additional information from the complaining party;
- contact the supplier or source of the material;
- investigate whether the material originated from a manufacturer or authorized distributor;
- request evidence of authorization or licensing;
- notify the party responsible for supplying or posting the material; or
- take no immediate action if the notification is materially incomplete or does not sufficiently identify the alleged infringement.
Nothing in this policy requires WhiteTreeStore.com to make a final legal determination regarding ownership of copyright.
Material Provided by Manufacturers and Suppliers
WhiteTreeStore.com may use product photographs, descriptions, specifications, packaging images, trademarks, and other commercial materials supplied by manufacturers, distributors, wholesalers, or other sources.
In some circumstances, such material may have been provided to WhiteTreeStore.com with an understanding that it may be used to advertise or resell genuine products.
If you believe such material has nevertheless been used without authorization, please contact us through the procedure described above.
We will review good-faith complaints concerning manufacturer-provided or supplier-provided material and may contact the relevant supplier for additional clarification.
Counter-Notification – Restoration of Material
If material associated with you has been removed or disabled following a copyright complaint and you believe that the removal occurred because of a mistake or misidentification, you may be entitled to submit a counter-notification.
The statutory requirements for an effective DMCA counter-notification are set out in 17 U.S.C. § 512(g)(3).
A counter-notification should be submitted in writing and should substantially include the following:
- Your physical or electronic signature.
- Identification of the material that was removed or to which access was disabled.
- Identification of the location at which the material appeared before it was removed or disabled.
- A statement made under penalty of perjury that you have a good-faith belief that the material was removed or disabled as the result of mistake or misidentification.
- Your name.
- Your address.
- Your telephone number.
- A statement consenting to the jurisdiction of the appropriate United States federal district court as required by 17 U.S.C. § 512(g)(3).
- A statement that you will accept service of process from the person who submitted the original copyright notification, or from that person's agent.
For persons located outside the United States, the DMCA contains a specific jurisdictional provision addressing the federal judicial district in which the service provider may be found.
Counter-notifications may be submitted to:
WhiteTreeStore.com Copyright Department
Email: info@whitetreestore.com
Email is strongly recommended.
What Happens After a Counter-Notification
Where the DMCA counter-notification procedure applies, a service provider may provide a copy of the counter-notification to the party that submitted the original infringement notice.
Section 512 contains procedures governing possible restoration of removed material after a valid counter-notification, including circumstances where the original complaining party does not notify the service provider that it has filed an action seeking a court order relating to the disputed material.
WhiteTreeStore.com reserves the right to evaluate each matter individually and to comply with applicable legal obligations before restoring material.
Submission of a counter-notification does not automatically guarantee restoration.
Important Notice Regarding Counter-Notifications
A counter-notification is a legal statement.
Do not submit a counter-notification simply because you disagree with a copyright holder or because removal of material is inconvenient.
You should submit one only when you genuinely believe the disputed material was removed because of a mistake or misidentification and when you can truthfully make all statements required by law.
Knowingly providing false information in copyright notices or counter-notifications may expose the sender to legal consequences. Section 512 includes provisions addressing certain material misrepresentations made in DMCA notices or counter-notifications.
Repeat Infringer Policy
WhiteTreeStore.com respects legitimate copyright rights and expects parties providing material to the website to do the same.
Where appropriate and in suitable circumstances, WhiteTreeStore.com reserves the right to restrict or terminate access associated with parties determined to be repeat copyright infringers.
Depending on the nature of our services and the circumstances involved, measures may include:
- removal of disputed content;
- removal of multiple products;
- suspension of supplier-provided material;
- termination of user or contributor privileges;
- blocking further submissions from a particular source;
- discontinuation of a supplier relationship; or
- other reasonable measures intended to prevent repeated infringement.
Any such determination may take into account the nature, frequency, credibility, and outcome of previous infringement notices.
Misuse of the DMCA Process
WhiteTreeStore.com expects copyright claims to be submitted in good faith.
Copyright notices should not be used to:
- resolve ordinary commercial disputes;
- suppress lawful criticism;
- interfere with a competitor;
- target material that the claimant does not own or control;
- make knowingly false ownership claims; or
- seek removal of material solely because a claimant dislikes the manner in which authentic goods are being resold.
The DMCA includes potential consequences for knowingly making certain material misrepresentations concerning alleged infringement or erroneous removal.
WhiteTreeStore.com therefore reserves the right to request evidence supporting the authority or ownership asserted by a complaining party.
Trademark Complaints
The DMCA primarily concerns copyright, not trademark disputes.
If your complaint relates instead to:
- a trademark;
- business name;
- logo;
- trade dress;
- counterfeit goods;
- false affiliation;
- or another non-copyright intellectual property concern,
please clearly identify the issue when contacting us at:
We may request documentation establishing ownership of the relevant trademark or demonstrating the complainant's authority to act on behalf of the trademark owner.
Product Resale and Copyright Claims
WhiteTreeStore.com operates as an independent retailer of fantasy merchandise and collectibles.
The presence of copyrighted artwork, character imagery, logos, or other protected material on genuine merchandise does not necessarily mean that the retailer displaying the physical product is claiming ownership of those underlying rights.
Similarly, copyright complaints involving product photographs, descriptions, packaging, advertisements, or other merchandising materials may involve different legal considerations from complaints alleging unauthorized reproduction of the underlying fictional work.
WhiteTreeStore.com therefore reviews infringement complaints based on the specific material identified and the circumstances surrounding its use.
No Admission by Removal
If WhiteTreeStore.com removes or disables disputed material following a copyright complaint, such removal should not be interpreted as an admission that infringement occurred.
Temporary or permanent removal may instead be undertaken as a precautionary measure, to comply with applicable law, to investigate a complaint, or to avoid unnecessary disputes while ownership or authorization is being clarified.
Similarly, restoration of material following a counter-notification does not necessarily constitute a legal determination that the material is non-infringing.
No Legal Advice
The information contained in this policy is provided for general informational and administrative purposes only.
Nothing on this page constitutes legal advice, creates an attorney-client relationship, or represents a legal conclusion concerning whether any particular use of copyrighted material is lawful.
Copyright law can vary depending on jurisdiction and specific circumstances.
Copyright owners, sellers, suppliers, and persons considering a counter-notification should obtain independent legal advice where appropriate.
Changes to This Policy
WhiteTreeStore.com may modify or update this DMCA Copyright Policy periodically to reflect:
- changes in applicable law;
- changes to our website;
- changes to our business operations;
- updated copyright procedures; or
- improvements to our intellectual property compliance practices.
The latest version published on WhiteTreeStore.com will govern our copyright complaint procedure unless applicable law requires otherwise.
Contact Information
For copyright questions, infringement notifications, or counter-notifications relating to material appearing on WhiteTreeStore.com, please contact:
WhiteTreeStore.com
Copyright / DMCA Department
Email: info@whitetreestore.com
Please include “DMCA Copyright Notice” or “DMCA Counter-Notification” in the subject line so that your request can be directed to the appropriate review process.